Our Functions

Collegiate body and highest authority of the corporation, responsible for: approving the state Tourism Development Plan and the Annual Operating Plan and ensuring their compliance; reviewing, discussing and approving the programming and allocation of the budget; approving the acquisition or disposal of rights, shares and real estate and agreeing on the issuance of obligations.

The President exercises the legal representation of Corpotur and, together with the Board of Directors, which he chairs, exercises the highest hierarchical authority of the institution. He plans, organizes, coordinates and controls activities and executes, through the staff under his charge, his powers and obligations.

Corpotur's Internal Audit Unit's main function is to evaluate the effectiveness and compliance of the internal control system, management systems and managerial information. It also reviews programs and projects to verify compliance with their objectives and goals. This unit is organized into two areas: Determination of Responsibilities and Subsequent Control.

The Legal Counsel's main objective is to advise and legally assist Corpotur internally, ensuring that the institution's administrative acts comply with current laws. It also represents Corpotur before administrative and judicial bodies of the Bolivarian Republic of Venezuela.

The Administration and Finance Directorate is the administrative unit responsible for directing and managing the financial system, ensuring the transparent handling of the economic and material resources assigned to Corpotur. It also supports all areas of the Corporation in meeting its institutional goals through efficient and reliable administrative processes. This directorate is organized into five areas: Administrative Services, Public Assets, Procurement, Technology and Systems, and Archive and Library.

The Planning and Budget Directorate is tasked with programming and directing the institution's operating plans, as well as formulating, executing, evaluating and controlling the budget associated with those plans. It is also responsible for generating reliable, up-to-date statistics on tourism activity in order to monitor and analyze the evolution of the state tourism sector and facilitate the definition of tourism policies and decision-making. This directorate is organized into three areas: planning, budget and tourism statistics.

The Tourism Services Directorate is responsible for guiding, advising and providing quality technical assistance to tourism service providers regarding the National Tourism Registry (RTN) and obtaining the corresponding operating licenses, according to the tourism service provided, as well as keeping the registry and control of service providers in the State Tourism Registry (RTE). It is also responsible for implementing tourism awareness programs focused on sustainability to promote and consolidate the tourism culture in the state. This directorate is organized into two areas: Technical Assistance and Tourism Training and Awareness.

This is the Directorate in charge of implementing the information, promotion and institutional relations policies established to disseminate the corporation's management, provide the general public with information on the attractions, tourism infrastructure and the different events of tourism interest held in Nueva Esparta state, ensuring an effective promotion as a tourist destination. This directorate is organized into two areas: Promotion and Marketing, and Information.

The Human Talent Directorate aims to plan, coordinate and manage Corpotur's human capital, based on the policies and laws governing the matter. It also directs, executes and controls the human resources subsystems that include attraction, recruitment and selection, hiring and placement, evaluation, training and development, and employee relations, in order to generate an adequate organizational climate and full satisfaction for officials and workers. This directorate is organized into two areas: Personnel Administration and Personnel Development.

The Citizen Attention Office's main objective is to promote citizen participation, provide timely and effective information, as well as offer support, guidance and channel complaints, grievances, claims, suggestions and requests. In essence, its function is to manage and resolve the requests of citizens who come to the Tourism Corporation of Nueva Esparta state.